iNOEX - RELIABILITY AT YOUR SIDE.
Constant innovation is the foundation of our success. But innovative products alone are no guarantee. They also need to work long term, your employees need to know how they are operated. Therefore, we have the ambition to also set new standards in the support and in communication with our customers. We are there for you worldwide. We are available to talk to you anytime. Ask us. Our answer will help you right away.
iNOEX – Your Companions!
OPERATION WITHOUT INTERRUPTION: THE iNOEX PRINCIPLE.
Trouble-free operation during the full machine life is the optimum. Therefore, we refine our service chain daily. From the qualified technician who is available as quickly as possible when needed to the user manual which you can get easily by mouse click in the iNOEX customer centre. iNOEX service starts with the commissioning but does not stop there. You can compose your individual service package according to your requirements.
Before Commissioning: – Needs assessment - Planning / Consulting - Design
After Commissioning: – Training – Remote Service – Spare Parts Logistics – Interval Maintenance – Repair – Analysis and Consultancy – General overhaul – Retrofit
REACT INSTANTLY GLOBALLY.
Many of our customers are active worldwide. So are we. Our service network allows us to be ready on the spot in all extrusion markets when you need us. We happily answer initial questions via chat in our customer centre. Of course you can also contact our service team.
iNOEX – All right, already here!
New communication channels facilitate direct communication. In our digital customer centre, you always have an overview of the status of your orders.
These functions are available:
- Generate tickets (overview history of communication)
- Retrieve information about your orders
- Gallery of tutorials, videos and images
- Chat with the service or sales team
- Life tutorials from the iNOEX technology centre
Sign up now for iNOEX customer centre and use the advantages of modern customer communication.
iNOEX – Dialogue belongs to the future!