In any case.
Your contacts.
Our global service is co-ordinated from three sites: Germany, U.S. and China.
Please keep the following data ready for a quick response to your inquiries:
- Serial no. and/or order no.
- Contents of error message if you call on account of any default
Call our headquarters in Germany from any European or Asian Country (without China) :
Technical questions:
Mr Torsten Schleweis
T.: +49 (0) 5731-9886-81
F.: +49 (0) 5731-96766
E-Mail: torsten.schleweis@inoex.de
Mr Klaus Schneider
T.: +49 (0) 5731-9886-29
F.: +49 (0) 5731-96766
E-Mail: klaus.schneider@inoex.de
Order service engineer:
Mrs Regina Eichhorn
T.: +49 (0) 5731-9886-54
F.: +49 (0) 5731-96766
E-Mail: regina.eichhorn@inoex.de
Order spare parts:
Mrs Simone Heythausen
T.: +49 (0) 5731-9886-40
F.: +49 (0) 5731-96766
E-Mail: simone.heythausen@inoex.de
Service for the U.S. is handled by our subsidiary in the U.S.:
Mr Andrej Unruh
T.: 001-717 672-0870
F.: 001-717 672-0872
E-Mail: aunruh@inoex.com
Service for China is handled by our subsidiary in Beijing:
Mr. Frank Chen, Senior Service Eng.
T.: 0086-10 85261153
F.: 0086-10 85261328
E-Mail: chen-inoex@263.net